If a technical issue has occurred, please try the following steps (if you have not already done that) to see if it solves the issue.
- Contact your bank to approve the purchase, it may be blocked by them as a fraud protection service.
- Checking out using a different browser and/or device.
- Clearing the cookies in your current browser.
- Checking out in an incognito window.
- Using a credit card associated with another bank.
If you are still having issues placing your order, it would be helpful if you could send a screenshot showing what appears on your screen. Please contact our Customer Service and let us know if you received an error message, and specify which web browser you are using and whether you are trying to place an order from a computer or a mobile phone.