Our top priority is to get your order processed and shipped quickly. Once an order is placed, we begin the fulfillment process immediately.
As such, in most cases we are unable to cancel an order after it is submitted. Please contact our Customer Service team to see if it is still possible.
Once your order has been shipped and delivered, you can register for a return or exchange using our Returns Tool. For more info on returns, please see the following Help article: How do I return my order?